Voyagio
- Booking conversion
- +42%
- Pages designed
- 35+
- Duration
- 3 months
- Services
- UI/UX Design, Web Development
The challenge
Voyagio's legacy booking flow took nine steps and lost most users at the payment screen. Mobile users, over 70% of traffic, had it worst: forms were cramped, errors were unclear, and progress was easy to lose.
What we did
We mapped the entire journey, cut the flow to four steps, and introduced a persistent trip summary so travelers always knew what they were paying for. The new design system covers 35+ pages with reusable booking, search, and itinerary components.
The result
Booking conversion rose 42% quarter-over-quarter, mobile completion nearly doubled, and the design system let Voyagio's in-house team ship new landing pages without a designer.
Webkaku rebuilt our booking flow from the ground up. Conversion jumped within the first month and support tickets about checkout dropped to nearly zero.
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